Support & Data Requests

General support

For login issues, billing questions, scan errors, subscription support or general feedback, contact us at:

jhadlum@gmail.com

Data deletion request

You can delete individual vault items from inside the app. You can also request deletion directly from inside the app by going to Profile → Security, Privacy & Data.

Data Deletion Request - LifeVault AI

Account deletion request

To request account deletion, email us from the same email address used for your LifeVault AI account. We may need to verify account ownership before deleting account data.

Account Deletion Request - LifeVault AI

Billing and subscription help

Pro users can manage subscriptions from the Profile page using Manage Subscription. This opens the secure Stripe billing portal.

AI results and accuracy

LifeVault AI uses AI to extract document details. AI results may be incomplete or incorrect. Always check important dates, amounts and actions before relying on them.